Words by Steed

Tim Steed

Business Support | Research | Administration

Professional Summary

A practical, independent business support professional with a broad background in administration, research, client liaison, business writing, invoicing and credit control.

I provide practical support to businesses and individuals, including business administration, research, correspondence, report writing, proofreading, document preparation and customer and supplier communication.

I'm comfortable working independently, taking a brief through to completion and managing tasks responsibly from home. I particularly enjoy finding information, organising it clearly and turning it into something useful and accurate.

Experience

Freelance Business Support & Research | Home-Based - Self-Employed

I provide practical business support, administration, research and writing services to businesses and individuals.

  • Business administration and day-to-day support
  • Research into businesses, potential customers, products, suppliers, travel and local areas
  • Client email management, correspondence and follow-up
  • Business letters, sales correspondence and written content
  • Report writing and document preparation
  • Proofreading and improving documents for spelling, grammar, clarity and presentation
  • Invoicing, bookkeeping support and credit-control follow-up
  • Data entry and maintaining research information

Selected projects have included aviation magazine research, dental-practice area research, Apple product and supplier research, flight research, business acquisition research and specialist equipment sourcing.

Caring Responsibilities & Continued Freelance Work - Self-Employed

Undertook substantial family caring responsibilities while continuing selected freelance business support and research work.

During this period, I continued to use my organisational, administrative and communication skills while balancing freelance assignments with family responsibilities.

Business Administration & Business Development - Elite Dry Cleaners

Worked directly with the business owner, providing administration and business-development support.

  • Researched prospective hotel clients, found appropriate contacts and made initial contact by telephone or email
  • Built and maintained relationships with hotel accounts departments and head housekeepers
  • Prepared invoices and followed up payments, including reminders where agreed payment terms had been exceeded
  • Prepared guest, staff and laundry reports alongside invoices
  • Managed correspondence, enquiries and follow-up actions
  • Supported wider business administration, customer communication and business-development activity

Skills

Business Administration

Practical day-to-day administrative support, organisation and document management.

Research & Reporting

Finding, checking and organising information and turning research into useful written material.

Business Writing

Business correspondence, reports, proposals and professional documentation.

Proofreading & Editing

Improving spelling, grammar, clarity, consistency and presentation.

Client & Email Management

Professional correspondence, communication and follow-up.

Document Preparation

Creating and improving clear, well-structured business documents.

Invoicing & Credit Control

Invoice preparation, payment follow-up and credit-control support.

Customer & Supplier Liaison

Maintaining professional relationships and dealing with enquiries and follow-up.

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